两周前在Amazon上买了一个Kindle 2 U.S.版，$299，寄到住在U.S.的朋友那，再给我转寄过来的。那时国际版刚好还没出。
现在Kindle 2国际版降价两次降到$259，在别处看到提到从$279降价时Amazon主动还过来$20，于是我就google了一下关于Kindle Refunds的信息，发现以前搞促销降价的时候，很多人也是说30天以内买的都可以发信给客服去把差价要回来。因为Kindle是可以30天无条件退货，即使不返还差价，也可以退回去买个新的。当然Amazon还是很人性化的，不会要求客户做这样麻烦而且不爽的事情。只要写信去，都能退。
于是我昨天在Amazon.com给客服发了封信，说我两周前用$299买了Kindle 2，但现在降价到$259，有没有可能把这$40的差价退给我，而我不用把Kindle给他们寄回去。
:Hello. I just bought a “kindle 2 with U.S. Wireless” two weeks ago. It cost me $299 but the price dropped to $259 now. Is it possible to get the $40 refund without returning the item?
Best regards.
今天早上收到客服回信，说会把$40返还到我的信用卡上，10天内能收到。
附Amazon的Email:
1) Your Amazon.com Order #xxx-xxxxxx-xxxxxx
Hello,
Because you were charged a higher price for your Kindle than what iscurrently being offered, I’ll issue a refund for the price differencein the amount of $40.00. You should see the refund in the next 2-3business days.
I hope this helps. We look forward to seeing you again soon.
Please let us know if this e-mail resolved your question:
(省略)
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our web site.
Best regards,
kranthi M
Amazon.com
We’re Building Earth’s Most Customer-Centric Company
http://www.amazon.com/your-account
2）Refund on order xxx-xxxxxxx-xxxxxxxxx
Greetings from Amazon.com.
We’re writing to let you know we processed your refund of $40.00 for your Order xxx-xxxxxxx-xxxxxxxx
This refund is for the following item(s):
Item: Kindle: Amazon’s 6″ Wireless Reading Device (Latest Generation)
Quantity: 1
ASIN: XXXXXXXXXX
Reason for refund: Customer return
Here’s a the breakdown of your refund for this item:
Item Refund: $40.00
We’ll apply your refund to the following payment method(s):
XXXXXXXXXXX Credit Card [ending with XXXX]: $40.00
Refunds typically complete within 10 business days and appear as a credit on your statement.
Have questions about our refund policy?
Visit our Help section for more information:
http://www.amazon.com/refunds
We look forward to seeing you again soon.
Sincerely,
Amazon.com
We’re Building Earth’s Most Customer-Centric Company
http://www.amazon.com
Note: this e-mail was sent from a notification-only e-mail address thatcannot accept incoming e-mail. Please do not reply to this message.
